Emergency Communications Dispatcher (Police/Fire/EMS)

Regional 911 Intake Solutions; Hawaii; On-site; USD 52,000 - 65,000; Full time

Job summary

Regional 911 Intake Solutions in Lanai City, Hawaii, seeks an emergency dispatcher to handle police, fire, rescue, and medical assistance requests. Duties include verifying incident details, prioritizing calls, dispatching units, coordinating multi-agency responses, monitoring radio traffic, and maintaining records.

Applicants typically hold a high school diploma, with some agencies offering cross‑training or requiring specific dispatch credentials.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Some agencies provide cross‑training, while others require experience in one or more dispatch disciplines.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Education

High School Diploma

Job description

Regional 911 Intake Solutions in Lanai City, Hawaii, seeks an emergency dispatcher to handle police, fire, rescue, and medical assistance requests. Duties include verifying incident details, prioritizing calls, dispatching units, coordinating multi-agency responses, monitoring radio traffic, and maintaining records.

Applicants typically hold a high school diploma, with some agencies offering cross‑training or requiring specific dispatch credentials.