Impactful Public Safety Dispatcher

Regional 911 Intake Solutions; Honaunau-Napoopoo (HI); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

Regional 911 Intake Solutions in Hawaii seeks Public Safety Dispatchers to join our operations in Honaunau. You will handle call taking, dispatch, and coordination of emergency resources using CAD, radio, and mapping systems.

Applicants should have a high school diploma, strong typing and listening skills, and the ability to multitask in fast-paced environments; on-site training follows accredited standards.

Qualifications

• High school diploma or equivalent required; training varies by agency.
• Typing accuracy and listening skills essential.
• Ability to switch between tasks and maintain composure.
• Certifications depend on the services handled.

Responsibilities

• Process emergency and nonemergency requests.
• Verify incident locations and gather caller information.
• Classify and prioritize requests using procedures.
• Operate CAD, telephone, mapping, and radio systems.
• Coordinate response resources within qualifications.
• Monitor unit status and communicate updates.
• Support interagency coordination and requests.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma or equivalent

Tools

CAD systems

Radio systems

Telephone systems

Job description

Regional 911 Intake Solutions in Hawaii seeks Public Safety Dispatchers to join our operations in Honaunau. You will handle call taking, dispatch, and coordination of emergency resources using CAD, radio, and mapping systems.

Applicants should have a high school diploma, strong typing and listening skills, and the ability to multitask in fast-paced environments; on-site training follows accredited standards.