Public Safety Dispatcher - Impactful Emergency Communications

Regional 911 Intake Solutions; Buchanan Valley Township (ND); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

Regional 911 Intake Solutions is seeking Public Safety Dispatchers and Telecommunicators in Buchanan, ND. The role involves handling calls, dispatching responders, and coordinating resources using CAD, mapping, and radio systems.

Expect shifts that may include nights, weekends, and holidays. A high school diploma and strong typing, listening, and communication skills are essential; ongoing training and certifications are provided by the employer.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level and experienced classifications may have different qualifications, training expectations, and compensation.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma

Equivalent

Tools

CAD software

Radio systems

Telephone systems

Mapping systems

Job description

Regional 911 Intake Solutions is seeking Public Safety Dispatchers and Telecommunicators in Buchanan, ND. The role involves handling calls, dispatching responders, and coordinating resources using CAD, mapping, and radio systems.

Expect shifts that may include nights, weekends, and holidays. A high school diploma and strong typing, listening, and communication skills are essential; ongoing training and certifications are provided by the employer.