Emergency Communications Specialist — Dispatcher

National Public Safety Careers; Langdon (ND); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

National Public Safety Careers seeks qualified Public Safety Dispatchers and Telecommunicators for opportunities in Langdon, ND. Roles involve handling emergency and nonemergency calls, verifying locations, and prioritizing responses while operating CAD, radios, maps, and phones.

The position offers a chance to contribute to public safety through careful decision-making in a high-demand environment. Responsibilities include coordinating resources, monitoring unit status, and ensuring accurate

Qualifications

• High school diploma or recognized equivalent required.
• Typing, active listening, and clear communication skills are essential.
• Certification requirements depend on the agency and jurisdiction.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Education

High School Diploma or GED

Tools

Computer-Aided Dispatch (CAD)

Radio systems

Mapping systems

Telephone systems

Job description

National Public Safety Careers seeks qualified Public Safety Dispatchers and Telecommunicators for opportunities in Langdon, ND. Roles involve handling emergency and nonemergency calls, verifying locations, and prioritizing responses while operating CAD, radios, maps, and phones.

The position offers a chance to contribute to public safety through careful decision-making in a high-demand environment. Responsibilities include coordinating resources, monitoring unit status, and ensuring accurate