Emergency Communications Dispatcher: Calm Under Pressure

Regional 911 Intake Solutions

Hope (ND)

On-site

USD 42,000 - 66,000

Full time

5 days ago

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Benefits offered by this job

Medical, dental, vision

Retirement plans

Paid leave

Continuing education

Job summary

Regional 911 Intake Solutions in Hope, ND seeks Police Dispatcher to handle emergency and nonemergency calls, document incident details, and coordinate with officers. The role supports law enforcement operations with accurate reporting and timely updates, requiring clear radio communication and attention to geography.

Training and certifications may be provided or required depending on agency. Employees may work nights, weekends, or holidays based on staffing needs; access to sensitive

Qualifications

High school diploma or equivalent required; training may be provided for entry-level
Ability to type accurately and listen clearly over radio/phone
Strong multitasking and decision-making under pressure
May require certifications or security screenings relevant to dispatch

Responsibilities

Receive emergency and nonemergency requests for police assistance
Document locations, vehicle details, and reported hazards
Assign calls to officers per priority and procedures
Monitor officer status, radio traffic, and requests for assistance
Relay updates on incidents and safety concerns
Coordinate with nearby agencies and other emergency services
Maintain incident records and protect restricted information

Skills

Typing

Listening

Multitasking

Dispatch tests

Education

High school diploma

Tools

Criminal justice information systems

Job description

Training and certifications may be provided or required depending on agency. Employees may work nights, weekends, or holidays based on staffing needs; access to sensitive

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