Public Safety Dispatcher: Fast-Paced Emergency Communicator

Regional 911 Intake Solutions; Lake Norden (SD); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

Regional 911 Intake Solutions seeks Public Safety Dispatcher / Telecommunicator in Estelline, SD. You will process emergency and nonemergency requests, verify locations, classify calls, and operate CAD, telephony, mapping and radio systems.

The role requires accurate typing, active listening, clear communication, and the ability to multitask across shifts, including nights and weekends. Training and ongoing certification support are provided.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Accurate typing, active listening and clear communication are essential.
• Ability to switch between tasks and manage priorities under pressure.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate CAD, telephone, mapping and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma

Tools

CAD software

Radio systems

Mapping software

Telephone systems

Job description

Regional 911 Intake Solutions seeks Public Safety Dispatcher / Telecommunicator in Estelline, SD. You will process emergency and nonemergency requests, verify locations, classify calls, and operate CAD, telephony, mapping and radio systems.

The role requires accurate typing, active listening, clear communication, and the ability to multitask across shifts, including nights and weekends. Training and ongoing certification support are provided.