Emergency Communications Dispatcher

Regional 911 Intake Solutions; Pollock (SD); On-site; USD 45,000 - 65,000; Full time

Job summary

Regional 911 Intake Solutions is seeking qualified police dispatchers in Pollock, SD to handle emergency and nonemergency calls, document locations and details, and coordinate with officers and neighboring agencies. The role requires accurate typing, radio communication, and the ability to learn jurisdictional geography.

Candidates should be prepared for shift work including nights and weekends, and to comply with background checks and security requirements.

Qualifications

• High school diploma or equivalent is required; some vacancies may provide training.
• Typing, listening, and clear radio communication skills are essential.
• Ability to learn jurisdictional geography and work with dispatch systems.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Coordinate with neighboring agencies and other emergency services.
• Maintain incident records and safeguard restricted information.

Skills

Typing

Radio communication

Multitasking

Attention to detail

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions is seeking qualified police dispatchers in Pollock, SD to handle emergency and nonemergency calls, document locations and details, and coordinate with officers and neighboring agencies. The role requires accurate typing, radio communication, and the ability to learn jurisdictional geography.

Candidates should be prepared for shift work including nights and weekends, and to comply with background checks and security requirements.