Impactful Emergency Communications Dispatcher

Regional 911 Intake Solutions; Esmond (ND); Vor Ort; USD 40.000 - 65.000; Vollzeit

Benefits dieser Stelle

Health coverage

Retirement benefits

Paid leave

EAP resources

Professional development

Zusammenfassung

Regional 911 Intake Solutions seeks Public Safety Dispatchers and Telecommunicators to support emergency response in Minnewaukan, ND. The role blends communication, technology, and sound decision-making to organize incoming information and apply procedures.

You will process calls, verify locations, classify priorities, and operate CAD, telephone, mapping, and radio systems while coordinating responders and maintaining records with confidentiality.

Qualifikationen

• High school diploma or equivalent required; certifications depend on services and jurisdiction.
• Accurate typing, active listening, and clear communication; ability to switch between tasks.

Aufgaben

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Kenntnisse

Active listening

Typing

Clear communication

Multitasking

Ausbildung

High school diploma or equivalent

Tools

CAD software

Telephone systems

Mapping systems

Radio systems

Jobbeschreibung

Regional 911 Intake Solutions seeks Public Safety Dispatchers and Telecommunicators to support emergency response in Minnewaukan, ND. The role blends communication, technology, and sound decision-making to organize incoming information and apply procedures.

You will process calls, verify locations, classify priorities, and operate CAD, telephone, mapping, and radio systems while coordinating responders and maintaining records with confidentiality.