Public Safety Dispatcher I (Entry-Level)

Fresno Regional Workforce Development Board; Fresno (CA); On-site; USD 60,000 - 71,000; Full time

Benefits offered by this job

Health insurance

Flexible spending account

Retirement plan

Vacation leave

Sick leave

Holiday pay

Bilingual premium

Life insurance

Job summary

The Fresno Police Department is seeking energetic and dependable Emergency Services Dispatchers I to join the Public Safety Communications unit. You will answer inbound calls, provide high-quality customer service, and help route emergency and non-emergency responses using a multi-channel CAD system.

The position requires a high school diploma or GED and at least one year of work experience; eligibility may include CVSA/polygraph testing and background checks.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of work experience.
• Ability to pass CVSA/polygraph and background checks.

Responsibilities

• Answer inbound calls with a focus on customer service.
• Perform record checks and maintain unit availability.
• Respond to requests and operate CAD system.

Skills

Customer service

Communication skills

Typing speed

Education

High School Diploma or GED

Job description

The Fresno Police Department is seeking energetic and dependable Emergency Services Dispatchers I to join the Public Safety Communications unit. You will answer inbound calls, provide high-quality customer service, and help route emergency and non-emergency responses using a multi-channel CAD system.

The position requires a high school diploma or GED and at least one year of work experience; eligibility may include CVSA/polygraph testing and background checks.