Public Safety Dispatcher I

Santa Clara Pueblo; Espanola (NM); Ibrido; USD 42.000 - 55.000; Tempo pieno

Descrizione del lavoro

Santa Clara Pueblo Administrative seeks a skilled dispatcher to support safety services by responding to calls and relaying critical information to law enforcement and emergency units.

The role requires thorough documentation, data entry into DPS databases, and the ability to verify applicant backgrounds. Candidates should have high school diploma or GED and strong communication under pressure.

Competenze

• High School Diploma or GED plus two years related experience; or equivalent combination of education and experience.
• Able to be certified through the NM Department of Public Safety and New Mexico Crime Information Center within one year of hire.
• Proficiency using word-processing, spreadsheets and databases
• Strong analytical, interpersonal, negotiating and problem-solving skills
• Certified in first aid and CPR
• Able to follow instructions in verbal or written format
• Effective oral and written communication skills
• Able to handle multiple tasks, meet deadlines and work under pressure and high levels of stress

Mansioni

• Answers emergency and non-emergency phone calls and dispatches information to law enforcement officers in the field, fire, ambulance, emergency, or appropriate units.
• Serves as liaison between callers and law enforcement personnel and relays vital information.
• Maintains logs and documentation of incidents and transmissions according to policies.
• Enters essential information into NM DPS database and transmits to law enforcement.
• Determines if applicants meet requirements by performing criminal history checks.
• Administers Breathalyzer tests as required by courts.
• Records all court documentation per policies.
• Makes detention arrangements for offenders.
• Relays information to Canyon Rangers, Puye Rangers and Environmental Department as needed.
• Assists tribal courts with community service workers and maintains documentation.
• Contributes to team effort by accomplishing related results.

Conoscenze

Analytical skills

Interpersonal skills

Negotiation skills

Problem-solving skills

Formazione

High School Diploma or GED

Strumenti

Word processing

Spreadsheets

Databases

Descrizione del lavoro

Santa Clara Pueblo Administrative seeks a skilled dispatcher to support safety services by responding to calls and relaying critical information to law enforcement and emergency units.

The role requires thorough documentation, data entry into DPS databases, and the ability to verify applicant backgrounds. Candidates should have high school diploma or GED and strong communication under pressure.