Public Safety Dispatcher (9-1-1 & EMS)

Pueblo County Government; Pueblo (CO); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Shift differential pay

Tuition reimbursement

Take-home vehicle (Patrol)

Retirement program

Paid Parental Leave

Job summary

Pueblo County Government seeks a Public Safety Dispatcher to receive and prioritize 911 and non-emergency calls, dispatch police, fire, and EMS units, and relay critical information to field personnel.

The role requires handling confidential information, adherence to procedures, and the ability to perform under pressure. Shift work including weekends and holidays is required, with strong teamwork and communication expected.

Qualifications

• Minimum age 18; high school diploma or GED.
• A valid driver's license at time of application; Colorado license at time of hire is preferred.

Responsibilities

• Receives and prioritizes 911 and non-emergency calls and dispatches units for police, fire, ambulance, and other emergency services.
• Provides pre-arrival medical or fire safety instructions and guides callers through CPR, childbirth, or bleeding control as needed.
• Operates public-safety communications equipment (radios, 911 systems, text-to-911, CAD, paging) and maintains logs and reports.

Education

High school diploma or GED

Job description

Pueblo County Government seeks a Public Safety Dispatcher to receive and prioritize 911 and non-emergency calls, dispatch police, fire, and EMS units, and relay critical information to field personnel.

The role requires handling confidential information, adherence to procedures, and the ability to perform under pressure. Shift work including weekends and holidays is required, with strong teamwork and communication expected.