Public Safety Dispatcher II: Critical Communications Pro

Santa Cruz Regional 9-1-1; California; On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

CalPERS retirement plan

Paid vacation

Paid sick leave

Holiday accrual

Vision and Dental

Life insurance

Flexible spending account

Deferred compensation

Tuition reimbursement

Employee Assistance Program

Job summary

Santa Cruz Regional 9-1-1 in California is seeking a Public Safety Dispatcher II to perform full radio/telephone dispatch duties in a 24/7 operation.

Under general supervision, you will transmit and receive messages, monitor units, coordinate responses and document calls. A typical candidate has a high school diploma and at least one year of dispatch experience, with CPR/First Aid certification within 60 days of employment.

Qualifications

• High school diploma plus 1 year of public safety dispatching experience.
• Experience using public safety computer systems and radios.
• Familiarity with law enforcement data networks (national, state, local).
• Ability to work rotating shifts including days, evenings, nights and weekends.

Responsibilities

• Transmit and receive messages to User Agencies via radios and 9-1-1 lines and data terminals.
• Monitor status of assigned personnel and equipment; coordinate dispatch actions.
• Analyze situations and dispatch emergency vehicles and personnel while ensuring field safety.
• Maintain records and prepare reports of calls and actions taken.

Skills

Public safety dispatching

Radio communications

Emergency communications

Attention to detail

Education

High school diploma

Tools

Public safety computer system

Radio dispatch consoles

9-1-1 telephone system

Mobile data terminals

Job description

Santa Cruz Regional 9-1-1 in California is seeking a Public Safety Dispatcher II to perform full radio/telephone dispatch duties in a 24/7 operation.

Under general supervision, you will transmit and receive messages, monitor units, coordinate responses and document calls. A typical candidate has a high school diploma and at least one year of dispatch experience, with CPR/First Aid certification within 60 days of employment.