Public Safety Communications Dispatcher I

Military, Veterans and Diverse Job Seekers; Sacramento (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Sacramento Police Department seeks a Dispatcher I to receive emergency and non-emergency calls, determine priority, dispatch units, and coordinate with other agencies. This role supports public safety by maintaining radio contact, querying law enforcement databases, and preparing accurate reports.

Candidates must complete the Sacramento Police Department's Basic Dispatch Academy and bring strong customer service skills, clear communication, and the ability to work under pressure in a fast-paced

Qualifications

• High school diploma or GED with 12 college units or equivalent.
• One year of customer service and completion of the Sacramento Police Department's Basic Dispatch Academy within the last 12 months OR four years of customer service experience with academy completion within the last 12 months.

Responsibilities

• Receive emergency and non-emergency calls and determine priority.
• Dispatch units and coordinate with other agencies.
• Maintain radio contact and relay information.
• Query law enforcement networks for wanted persons, criminal history, and vehicle data.
• Enter stolen, stored, and repossessed vehicle information; perform CAD duties.
• Testify in court and prepare related reports; maintain written progress notes.

Skills

Clear communication

Customer service

Stress management

Independent work

Data entry / CAD

Education

High school diploma or GED

12 college units or Basic Dispatch Academy

Job description

Sacramento Police Department seeks a Dispatcher I to receive emergency and non-emergency calls, determine priority, dispatch units, and coordinate with other agencies. This role supports public safety by maintaining radio contact, querying law enforcement databases, and preparing accurate reports.

Candidates must complete the Sacramento Police Department's Basic Dispatch Academy and bring strong customer service skills, clear communication, and the ability to work under pressure in a fast-paced