Public Safety Dispatcher: Fast-Paced Communications

Regional 911 Intake Solutions; Holton (KS); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Paid time off

Professional development

Job summary

Regional 911 Intake Solutions seeks Public Safety Dispatcher to join our Circleville team. You will handle emergency and nonemergency requests, verify locations, classify incidents, and coordinate response through CAD, phone, mapping, and radio systems.

The role requires quick decision-making, accuracy, and excellent listening and communication skills. Training and certifications depend on services handled, with eligibility for ongoing professional development.

Qualifications

• High school diploma or recognized equivalent required.
• Accurate typing, active listening and clear communication essential.
• Certifications depend on services handled and jurisdiction requirements.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate CAD, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Education

High school diploma or equivalent

Tools

CAD systems

Telephone systems

Radio systems

Mapping systems

Job description

Regional 911 Intake Solutions seeks Public Safety Dispatcher to join our Circleville team. You will handle emergency and nonemergency requests, verify locations, classify incidents, and coordinate response through CAD, phone, mapping, and radio systems.

The role requires quick decision-making, accuracy, and excellent listening and communication skills. Training and certifications depend on services handled, with eligibility for ongoing professional development.