Public Safety Dispatcher: 24/7 Critical Communications Hub

Regional 911 Intake Solutions; Powderly (KY); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

Regional 911 Intake Solutions in Kentucky is seeking a dedicated Public Safety Dispatcher to process emergency and nonemergency requests. You will verify incident locations, gather caller information, and classify requests to dispatch appropriate resources.

You'll operate CAD, telephone, mapping, and radio systems, coordinate responses, monitor unit status, and maintain accurate records while following data-security and confidentiality requirements.

Qualifications

• High school diploma or equivalent required; certifications vary by services and jurisdiction.
• Accurate typing, active listening, clear communication essential.
• Ability to switch between tasks in a fast-paced environment.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather caller information.
• Classify and prioritize requests using approved procedures.
• Operate CAD, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing accuracy

Active listening

Clear communication

Multitasking ability

Education

High school diploma or equivalent

Tools

CAD system

Radio systems

Job description

Regional 911 Intake Solutions in Kentucky is seeking a dedicated Public Safety Dispatcher to process emergency and nonemergency requests. You will verify incident locations, gather caller information, and classify requests to dispatch appropriate resources.

You'll operate CAD, telephone, mapping, and radio systems, coordinate responses, monitor unit status, and maintain accurate records while following data-security and confidentiality requirements.