Emergency Public Safety Dispatcher

Regional 911 Intake Solutions; Mount Horeb (WI); On-site; USD 40,000 - 65,000; Full time

Job summary

Regional 911 Intake Solutions in Mount Horeb, WI seeks Police Dispatchers to support law enforcement by receiving requests and maintaining communications. The role may include call taking, radio dispatch, and records duties depending on the agency.

Dispatchers ensure accurate locations and timely updates, may work nights and weekends, and may require background checks and training. A high school diploma and typing ability are commonly required; alternately training is provided.

Qualifications

• High school diploma or recognized equivalent required; training may be provided for entry-level positions.
• Ability to type accurately and understand spoken information.
• Clear radio communication and jurisdiction geography knowledge preferred.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, descriptions, vehicle details, and reported hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Coordinate with neighboring agencies and other emergency services.
• Maintain incident records and safeguard restricted information.

Education

High School Diploma or Equivalent

Job description

Regional 911 Intake Solutions in Mount Horeb, WI seeks Police Dispatchers to support law enforcement by receiving requests and maintaining communications. The role may include call taking, radio dispatch, and records duties depending on the agency.

Dispatchers ensure accurate locations and timely updates, may work nights and weekends, and may require background checks and training. A high school diploma and typing ability are commonly required; alternately training is provided.