Public Safety Dispatcher — Emergency Calls & Dispatch

Camden County Board of Commissioners; Woodbine (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Camden County Board of Commissioners is seeking a dedicated Communications Officer to handle emergency and administrative calls and dispatch the appropriate responders. The role requires processing multiple data streams, prioritizing incidents, and providing medical instructions when needed.

The ideal candidate will be 18+, possess a high school diploma or GED, and obtain GCIC/NCIC and EMS/Fire dispatch certifications.

Qualifications

• Minimum age 18.
• High School diploma or GED.
• Ability to read and write at a high school level.
• 1–2 years of related experience or apprenticeship.
• GCIC/NCIC certification obtainable.
• First-aid/CPR certification obtainable.
• Valid driver’s license.
• EMD/EFD certifications obtainable.
• Basic Communications Officer certification obtainable.
• Duties may include other related tasks.
• Emergency situations may require alternate duties.

Responsibilities

• Receive, screen, categorize and prioritize emergency and non-emergency calls.
• Provide emergency medical instructions when needed.
• Monitor and dispatch radio communications for Police, EMS, Fire and Sheriff's Office.
• Dispatch required personnel to various incident locations.
• Enter data into CAD and maintain security of GCIC files.
• Maintain contact with emergency personnel and coordinate inter-agency responses.
• Reroute calls to PSAP or notify agencies outside Camden County as needed.
• Attend training and work rotating 12-hour shifts with on-call duties.
• Know state and NCIC regulations, radio codes, and county geography.
• Wear a headset on duty and document interactions accurately.

Skills

Emergency dispatch

Radio operation

Interpersonal skills

Communication skills

Typing

Attention to detail

Problem solving

Education

High School diploma or GED

Tools

GCIC/NCIC certification

Job description

Camden County Board of Commissioners is seeking a dedicated Communications Officer to handle emergency and administrative calls and dispatch the appropriate responders. The role requires processing multiple data streams, prioritizing incidents, and providing medical instructions when needed.

The ideal candidate will be 18+, possess a high school diploma or GED, and obtain GCIC/NCIC and EMS/Fire dispatch certifications.