Public Safety Dispatcher: Critical 24/7 Communications Pro

National Public Safety Careers; Sturgeon Lake (MN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance

Professional development

Job summary

National Public Safety Careers is seeking Public Safety Dispatcher / Telecommunicator candidates for positions in Sturgeon. Dispatchers process emergency and nonemergency requests, verify incident locations, classify and prioritize calls, and operate CAD, telephone, mapping and radio systems.

Roles may require night/weekend shifts, overtime, and strict adherence to procedures. A high school diploma or equivalent is commonly required, with certifications depending on services and jurisdiction.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level and experienced classifications may have different qualifications and compensation.
• Required certifications depend on services handled and jurisdiction.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma or equivalent

Tools

CAD

Radio systems

Telephone systems

Mapping systems

Job description

National Public Safety Careers is seeking Public Safety Dispatcher / Telecommunicator candidates for positions in Sturgeon. Dispatchers process emergency and nonemergency requests, verify incident locations, classify and prioritize calls, and operate CAD, telephone, mapping and radio systems.

Roles may require night/weekend shifts, overtime, and strict adherence to procedures. A high school diploma or equivalent is commonly required, with certifications depending on services and jurisdiction.