Public Safety Dispatcher - 24/7 Telecommunicator

National Public Safety Careers; Ludington (MI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Job summary

National Public Safety Careers is seeking Public Safety Dispatchers and Telecommunicators for opportunities in Custer, MI. These roles combine communication, technology, and careful decision-making to support emergency response agencies.

Responsibilities include handling emergency and nonemergency calls, verifying locations, and coordinating responders using CAD, radio, and mapping systems. A high school diploma is typically required, with certifications varying by jurisdiction.

Qualifications

• Accurate typing and active listening required.
• Clear communication and task-switching abilities.
• Certifications depend on jurisdiction.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Maintain accurate records and follow information-security requirements

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma or equivalent

Job description

National Public Safety Careers is seeking Public Safety Dispatchers and Telecommunicators for opportunities in Custer, MI. These roles combine communication, technology, and careful decision-making to support emergency response agencies.

Responsibilities include handling emergency and nonemergency calls, verifying locations, and coordinating responders using CAD, radio, and mapping systems. A high school diploma is typically required, with certifications varying by jurisdiction.