Emergency Communications Dispatcher – Public Safety

National Public Safety Careers; Richards (MO); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Professional development

Paid leave

Job summary

National Public Safety Careers seeks Public Safety Dispatcher/Telecommunicator in Vernon, MI to handle emergency and nonemergency calls, verify locations, classify requests, and operate CAD, telephone, mapping and radio systems.

Applicants should have a high school diploma, strong typing, active listening, clear communication, and the ability to switch between tasks while following procedures. Training and certifications vary by agency.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Applicants should demonstrate accurate typing and active listening.
• Ability to switch between tasks while maintaining accuracy.
• Clear communication and adherence to procedures are essential.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.

Skills

Typing

Active listening

Clear communication

Task switching

Education

High school diploma or equivalent

Tools

CAD system

Job description

National Public Safety Careers seeks Public Safety Dispatcher/Telecommunicator in Vernon, MI to handle emergency and nonemergency calls, verify locations, classify requests, and operate CAD, telephone, mapping and radio systems.

Applicants should have a high school diploma, strong typing, active listening, clear communication, and the ability to switch between tasks while following procedures. Training and certifications vary by agency.