Public Safety Dispatcher | 24/7 Tech-Savvy Communicator

Regional 911 Intake Solutions; Parkersburg (WV); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

Regional 911 Intake Solutions seeks dedicated Public Safety Dispatchers and Telecommunicators to support the flow of information between the public and emergency responders in West Point, PA. Responsibilities include call taking, dispatch, coordination, and maintaining records while applying agency procedures to protect callers and responders.

The role combines communication, technology, and careful decision-making; candidates must manage tasks efficiently and adhere to training and

Qualifications

• High school diploma or equivalent is commonly required.
• Typing accuracy and speed are important.
• Strong listening and communication skills required.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Communication

Multitasking

Education

High school diploma

Job description

Regional 911 Intake Solutions seeks dedicated Public Safety Dispatchers and Telecommunicators to support the flow of information between the public and emergency responders in West Point, PA. Responsibilities include call taking, dispatch, coordination, and maintaining records while applying agency procedures to protect callers and responders.

The role combines communication, technology, and careful decision-making; candidates must manage tasks efficiently and adhere to training and