Public Safety Dispatcher - 24/7 Emergency Response

911 Emergency Communications; Early (IA); Presencial; USD 40.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Professional training

Descripción de la vacante

911 Emergency Communications in Early, IA seeks a dedicated dispatcher to connect callers with police, fire, or EMS resources. The role emphasizes calm communication, accurate data entry, and coordination across multiple systems.

Responsibilities include handling emergency and nonemergency calls, confirming locations, and relaying critical information. Applicants should possess a high school diploma and strong typing, listening, and composure under pressure.

Formación

• High school diploma or equivalent commonly required.
• Strong typing and listening skills are essential.
• Clear speech and calm under pressure are important for accurate information gathering.

Responsabilidades

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, and incident details.
• Assess call priority using agency procedures.
• Enter incident information into dispatch systems.
• Dispatch responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within training limits.
• Maintain accurate records and protect confidential information.

Conocimientos

Active listening

Typing

Clear speech

Calm under pressure

Educación

High school diploma or equivalent

Herramientas

CAD systems

Descripción del empleo

911 Emergency Communications in Early, IA seeks a dedicated dispatcher to connect callers with police, fire, or EMS resources. The role emphasizes calm communication, accurate data entry, and coordination across multiple systems.

Responsibilities include handling emergency and nonemergency calls, confirming locations, and relaying critical information. Applicants should possess a high school diploma and strong typing, listening, and composure under pressure.