24/7 911 Dispatcher - Urgent Emergency Communications

911 Emergency Communications; Iowa; Vor Ort; USD 40.000 - 60.000; Vollzeit

Benefits dieser Stelle

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Professional training

Zusammenfassung

911 Emergency Communications is seeking qualified dispatchers for opportunities in Floyd, IA. You will answer emergency and nonemergency calls, confirm locations, gather details, and coordinate responders according to agency procedures.

Strong listening, clear speaking, and calm, accurate data entry are essential. Applicants typically have a high school diploma and must meet background screening and training requirements as determined by the hiring agency.

Qualifikationen

• A high school diploma or recognized equivalency credential is commonly required.
• Some agencies recruit entry-level applicants, while others require previous emergency communications experience or current certifications.
• Useful skills include accurate typing, active listening, clear speech, basic computer proficiency, and the ability to organize information under pressure.

Aufgaben

• Answer emergency and nonemergency calls within the assigned service area
• Confirm addresses, callback numbers, incident details, and immediate safety concerns
• Assess call priority using approved questions and agency procedures
• Enter incident information into computer-aided dispatch systems
• Dispatch appropriate responders when assigned to radio operations
• Monitor radio traffic and update responding personnel as circumstances change
• Provide approved caller instructions within the limits of training and certification
• Maintain accurate records and protect confidential information

Kenntnisse

Typing

Active listening

Clear speech

Basic computer skills

Organizational skills

Ausbildung

High school diploma

Jobbeschreibung

911 Emergency Communications is seeking qualified dispatchers for opportunities in Floyd, IA. You will answer emergency and nonemergency calls, confirm locations, gather details, and coordinate responders according to agency procedures.

Strong listening, clear speaking, and calm, accurate data entry are essential. Applicants typically have a high school diploma and must meet background screening and training requirements as determined by the hiring agency.