Public Safety Dispatcher & Telecommunicator (24/7 Shifts)

National Public Safety Careers; Tucson (AZ); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Health coverage

Paid leave

Professional development

Retirement benefits

Employee assistance resources

Job summary

National Public Safety Careers is seeking Public Safety Dispatcher / Telecommunicator opportunities in Yabucoa. Dispatchers manage emergency and non-emergency requests, verify locations, and gather essential caller information using CAD, telephone, mapping, and radio systems to coordinate responses.

The role may involve nights, weekends, holidays, rotating shifts, and overtime. A high school diploma is commonly required; certifications vary by service and jurisdiction, with a heavy emphasis on

Qualifications

• High school diploma or equivalent required in many cases.
• Typing accuracy and speed essential.
• Active listening and clear communication required.
• Certifications depend on services and jurisdiction training standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Typing speed

Active listening

Clear communication

Multitasking

Decision making

Education

High school diploma or equivalent

Tools

Computer-aided dispatch

Telephone systems

Mapping systems

Radio communications

Job description

National Public Safety Careers is seeking Public Safety Dispatcher / Telecommunicator opportunities in Yabucoa. Dispatchers manage emergency and non-emergency requests, verify locations, and gather essential caller information using CAD, telephone, mapping, and radio systems to coordinate responses.

The role may involve nights, weekends, holidays, rotating shifts, and overtime. A high school diploma is commonly required; certifications vary by service and jurisdiction, with a heavy emphasis on