Public Safety Dispatcher – 24/7 Communications Pro

Regional 911 Intake Solutions; Chalkhill (PA); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee-assistance resources

Professional development

Job summary

Regional 911 Intake Solutions is seeking a Public Safety Dispatcher/Telecommunicator for Chalk Hill, PA. The role involves handling emergency and nonemergency requests, verifying locations, and coordinating response resources across agencies.

Candidates should display strong typing, listening, and communication skills, with applicable certifications as required by the jurisdiction. The position may require nights, weekends, and rotating shifts to maintain continuous staffing, and includes

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level and experienced classifications may have different qualifications, training expectations, and compensation.
• Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks.
• Required certifications depend on the services handled and the jurisdiction’s training standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Job description

Regional 911 Intake Solutions is seeking a Public Safety Dispatcher/Telecommunicator for Chalk Hill, PA. The role involves handling emergency and nonemergency requests, verifying locations, and coordinating response resources across agencies.

Candidates should display strong typing, listening, and communication skills, with applicable certifications as required by the jurisdiction. The position may require nights, weekends, and rotating shifts to maintain continuous staffing, and includes