Public Safety Dispatch Supervisor

City of Maypearl; Kirby, Northern (TX, KY); Hybrid; USD 50,000 - 65,000; Full time

Job summary

The City of Maypearl is seeking a Telecommunications/Dispatch Supervisor to oversee the Communications Center and support a 24/7 operation. You will supervise staff, prioritize calls, and ensure rapid dispatch for police, fire, and EMS while maintaining documentation and call sheets.

You will monitor radio traffic, enforce procedures, train personnel, and coordinate with external agencies. This role requires strong multitasking, confidentiality, and the ability to work nights, weekends, and

Qualifications

• Minimum 2 years' experience as a Telecommunicator, preferably with the Kirby Police Department.
• TCOLE Intermediate Certification or ability to obtain within 1 year.
• Current on all TCOLE mandated training.
• Current on all TCIC/NCIC and TLETS mandated training.
• High School Diploma or GED equivalent (required).

Responsibilities

• Oversee Communications Center operations and daily maintenance.
• Answer emergency and non-emergency calls and dispatch EMS/Police/Fire.
• Manage staff performance, training, and scheduling for 24/7 operation.
• Monitor police radio traffic and coordinate with agencies.
• Ensure compliance with operating rules and procedures.

Skills

Prioritize work

Supervise staff

Customer service

Critical thinking

Education

High School Diploma or GED

Job description

The City of Maypearl is seeking a Telecommunications/Dispatch Supervisor to oversee the Communications Center and support a 24/7 operation. You will supervise staff, prioritize calls, and ensure rapid dispatch for police, fire, and EMS while maintaining documentation and call sheets.

You will monitor radio traffic, enforce procedures, train personnel, and coordinate with external agencies. This role requires strong multitasking, confidentiality, and the ability to work nights, weekends, and