Public Safety Control Room Operator

Roanoke County, Virginia; Roanoke (VA); On-site; USD 42,000 - 54,000; Full time

Job summary

Roanoke County, Virginia seeks a Civilian Dispatcher/Control Room Operator for the County Jail. The position involves monitoring all facility activity via CCTV and remotely controlling doors, elevators, and related equipment within the control room.

The role requires handling NCIC/VCIN terminals and producing detailed reports. Responsibilities include assisting the public with jail and court inquiries, monitoring alarms, and coordinating with EMS and supervisors during emergencies.

Qualifications

• High school diploma or equivalent is required.
• Must pass background investigation and have U.S. citizenship.
• Must be able to obtain certification in NCIC/VCIN operation.

Responsibilities

• Constantly monitors facility activities via video cameras.
• Operates control room electronic controls for doors, elevators, and equipment.
• Uses NCIC/VCIN terminals for staff and law enforcement.
• Prepares required reports and logs.
• Assists public with questions about jail and court matters by phone or in person.
• Monitors fire and panic alarm systems and reports emergencies.
• Completes testing, training, and certifications as required.

Skills

Attention to detail

Multitasking

Verbal communication

Written communication

Emergency procedures

Education

High school diploma

Tools

NCIC/VCIN terminals

Job description

Roanoke County, Virginia seeks a Civilian Dispatcher/Control Room Operator for the County Jail. The position involves monitoring all facility activity via CCTV and remotely controlling doors, elevators, and related equipment within the control room.

The role requires handling NCIC/VCIN terminals and producing detailed reports. Responsibilities include assisting the public with jail and court inquiries, monitoring alarms, and coordinating with EMS and supervisors during emergencies.