Public Safety Communications Specialist

State of Louisiana; Baton Rouge (LA); On-site; USD 42,000 - 52,000; Full time

Job summary

Louisiana State Police Regional Communications Officers play a vital role in supporting law enforcement and the public by handling calls, prioritizing information, and dispatching appropriately. The position emphasizes professionalism, integrity, and compassion in every interaction.

Work involves rotating 12-hour shifts, with day and night coverage, and opportunities for career progression within Communications Officer levels 1–3; compensation reflects qualifications and experience.

Qualifications

• Six months of experience in transmitting and receiving messages by radio or in administrative services.
• Six months of training in a business or clerical curriculum, or fifteen semester hours of college training.

Responsibilities

• Receive and respond to informational requests by officers/agents.
• Receive, analyze, prioritize, and respond to general public complaints and inquiries; alert the nearest officer/agent and dispatch as needed.
• Search, enter, modify, and delete records in the appropriate computer database.
• Maintain proper record keeping and update the event log during communications.

Skills

Communicating Effectively

Demonstrating Accountability

Focusing on Customers

Accepting Direction

Building and Supporting Teams

Demonstrating Initiative

Learning Actively

Job description

Louisiana State Police Regional Communications Officers play a vital role in supporting law enforcement and the public by handling calls, prioritizing information, and dispatching appropriately. The position emphasizes professionalism, integrity, and compassion in every interaction.

Work involves rotating 12-hour shifts, with day and night coverage, and opportunities for career progression within Communications Officer levels 1–3; compensation reflects qualifications and experience.