Public Safety Communications Operator

Nome Alaska; Northern (KY); Hybrid; USD 38,000 - 48,000; Full time

Job summary

Nome Police Department seeks an entry-level Communications Officer I to receive and process information, dispatch public safety resources, and serve as the initial point of contact for the community. The role requires successful completion of the Communications Training Evaluation Program (CTEP).

Responsibilities include handling 911 calls, operating radios and paging, entering data into Crimestar RMS, and coordinating with responding units while maintaining strict confidentiality.

Qualifications

• Requires a high school diploma or equivalent.
• Must be able to type at least 40 words per minute.
• Must pass a background check with no serious criminal history.

Responsibilities

• Receives information from the public via phone, walk-ins, or forms and documents it.
• Answers 911 calls for Nome and surrounding region.
• Operates radios, telephones, and paging system.
• Enters data into Crimestar RMS and queries APSIN and NCIC; uses Microsoft Office.
• Processes reports and disseminates to appropriate agencies.
• Handles court documents with accuracy and files into Crimestar RMS.
• Maintains confidentiality of records.
• Performs other duties as assigned by supervisor.

Skills

Prioritization

High-stress performance

Situational analysis

Knowledge of laws

Effective communication

Calm under pressure

Community relations

Microsoft Office

Education

High school diploma or equivalent

Tools

Crimestar RMS

APSIN

NCIC

Microsoft Office Suite

Job description

Nome Police Department seeks an entry-level Communications Officer I to receive and process information, dispatch public safety resources, and serve as the initial point of contact for the community. The role requires successful completion of the Communications Training Evaluation Program (CTEP).

Responsibilities include handling 911 calls, operating radios and paging, entering data into Crimestar RMS, and coordinating with responding units while maintaining strict confidentiality.