Public Safety Communications Desk Specialist

4P Consulting Inc.; Birmingham (AL); On-site; USD 30,000 - 45,000; Full time

Job summary

4P Consulting Inc. is seeking a Contract Communication Desk Assistant to provide essential administrative support to the Communication Desk within the Public Safety Department. The candidate will handle phone calls, emails, and appointment scheduling, requiring a strong customer service background and proficiency in Microsoft Office. This role is pivotal in maintaining communication and operational efficiency within the department.

Qualifications

• Minimum 3 years in customer service or administrative support.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Excellent written and verbal communication skills.

Responsibilities

• Answer phones and emails professionally.
• Schedule appointments and maintain appointment calendars.
• Prepare reports and other administrative documents.

Skills

Customer service

Organizational skills

Time management

Tools

Microsoft Office Suite

Job description

4P Consulting Inc. is seeking a Contract Communication Desk Assistant to provide essential administrative support to the Communication Desk within the Public Safety Department. The candidate will handle phone calls, emails, and appointment scheduling, requiring a strong customer service background and proficiency in Microsoft Office. This role is pivotal in maintaining communication and operational efficiency within the department.