Emergency Communications Specialist (Public Safety)

Tampa Signode Industrial Group LLC; Tampa (FL); On-site; USD 44,510 - 63,466; Full time

Job summary

A public safety communications provider in Tampa is looking for an entry-level Telecommunications Professional to handle emergency and non-emergency calls. Responsibilities include operating dispatch equipment, prioritizing calls, and providing support during incidents. Candidates must have a high school diploma and certification as a Public Safety Tele-communicator. The position requires working rotating shifts, including nights and weekends, with a salary range of $32.31 to $46.07 per hour, depending on experience.

Qualifications

• 1 year of experience in computer aided dispatching for public safety agencies is required.
• Possession of a valid State of Florida certification as a Public Safety Tele-communicator is necessary.

Responsibilities

• Answer emergency and non-emergency calls collecting vital information.
• Operate and monitor communications equipment, including CAD systems.
• Process complaints and make appropriate referrals for public safety matters.
• Summarize information accurately for dispatching units.
• Assist in training new communications personnel.

Skills

Emergency communication skills

Multi-tasking

Accuracy and attention to detail

Ability to handle stress

Interpersonal communication

Education

High school diploma or vocational school certificate

Tools

Computer aided dispatch system

Two-way radio equipment

Job description

A public safety communications provider in Tampa is looking for an entry-level Telecommunications Professional to handle emergency and non-emergency calls. Responsibilities include operating dispatch equipment, prioritizing calls, and providing support during incidents. Candidates must have a high school diploma and certification as a Public Safety Tele-communicator. The position requires working rotating shifts, including nights and weekends, with a salary range of $32.31 to $46.07 per hour, depending on experience.