Public Safety Communications & Events Coordinator

4P Consulting Inc.; Birmingham (AL); On-site; USD 45,000 - 65,000; Full time

Job summary

Alabama Power in Birmingham, AL is seeking a Communication Desk Assistant II to support the Public Safety Awareness department by coordinating safety presentations, maintaining event records and program metrics, preparing outreach materials, and providing customer service support. This role will also serve as a backup presenter for virtual student safety presentations.

The ideal candidate will have strong communication, organizational, customer service, and Microsoft Office skills, along with

Qualifications

• Bachelor’s degree required; relevant field preferred.
• 5–10 years of related experience.
• Experience delivering virtual presentations.
• Excellent written and verbal communication skills.
• Strong customer service and organizational skills.

Responsibilities

• Coordinate and schedule safety presentations for schools and community events.
• Maintain event logs, schedules, attendance records, and program metrics.
• Record and track customer survey results and feedback.
• Prepare, organize, pack, and mail program materials.
• Serve as a backup presenter for virtual student safety presentations.
• Create and maintain documents, spreadsheets, presentations, and reports.
• Communicate with schools, community organizations, internal teams, and other stakeholders.
• Support day-to-day administrative and program coordination activities.
• Track follow-up items and ensure scheduled events are supported.
• Provide professional and responsive customer service.
• Assist with continuous improvement of program materials, tools, and communication methods.

Skills

Virtual Presentations

Customer Service

Organizational Skills

Time Management

Written & Verbal Communication

Education

Bachelor’s degree in Business, Communications, Education, Marketing, or a related field

Tools

Microsoft Excel

PowerPoint

Word

Outlook

Job description

Alabama Power in Birmingham, AL is seeking a Communication Desk Assistant II to support the Public Safety Awareness department by coordinating safety presentations, maintaining event records and program metrics, preparing outreach materials, and providing customer service support. This role will also serve as a backup presenter for virtual student safety presentations.

The ideal candidate will have strong communication, organizational, customer service, and Microsoft Office skills, along with