Public Safety Communications Center Leader

City of Santa Maria; Santa Maria (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

City of Santa Maria is seeking a Public Safety Communications Manager to lead the Communications Center, providing strategic oversight, accountability, and staff development. The role supports the Santa Maria Police Department in delivering high-quality emergency communication services to the community.

Ideal candidates will have extensive public safety dispatching experience, including supervisory responsibilities, and may hold POST certificates or related management credentials.

Qualifications

• Five years of public safety dispatching experience with a police and/or fire agency, preferably in a consolidated emergency communications center.
• Three years in a supervisory capacity.
• Graduation from high school; Bachelor's degree in Business Administration, Public Administration, Criminal Justice, or related field is desired.
• Possession of, or ability to obtain a POST Basic Public Safety Dispatcher certificate; Post Supervisory or Management certificates are desirable.

Responsibilities

• Supervise the operation of the Communications Center with leadership, accountability and strategic oversight of operations and staff.
• Provide systems support, supervision and mentoring to staff to enable the Police Department to keep the community safe and deliver high-quality services.

Skills

Leadership

Coaching

Mentoring

Training

Performance evaluation

CAD/RMS systems

Education

High school diploma

Bachelor’s degree in Business Administration

Bachelor’s degree in Public Administration

Bachelor’s degree in Criminal Justice

Tools

CAD/RMS systems

Job description

City of Santa Maria is seeking a Public Safety Communications Manager to lead the Communications Center, providing strategic oversight, accountability, and staff development. The role supports the Santa Maria Police Department in delivering high-quality emergency communication services to the community.

Ideal candidates will have extensive public safety dispatching experience, including supervisory responsibilities, and may hold POST certificates or related management credentials.