Public Safety 911 Dispatcher: Calm, Critical Communications

County Emergency Communications; Otis (CO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health benefits

Job summary

County Emergency Communications in Otis, CO, is seeking qualified 911 Emergency Dispatchers to handle urgent calls, confirm incident details, and coordinate responders. The role requires calm communication, precise information gathering, and the ability to manage multiple systems in high-pressure situations.

Candidates should have a high school diploma or GED, strong typing, listening, and clear speech skills, plus basic computer proficiency and organizational abilities.

Qualifications

• Typing speed and accuracy are valued.
• Excellent listening and communication skills.
• Ability to organize information under pressure.

Responsibilities

• Answer emergency and nonemergency calls within the service area
• Confirm addresses, callback numbers, incident details, and safety concerns
• Assess call priority using established questions and procedures
• Enter incident information into dispatch systems
• Dispatch responders when assigned to radio operations
• Monitor radio traffic and update responders as conditions change
• Provide caller instructions within training and certification
• Maintain accurate records and protect confidentiality

Skills

Accurate typing

Active listening

Clear speech

Basic computer proficiency

Information organization

Education

High school diploma or GED

Job description

County Emergency Communications in Otis, CO, is seeking qualified 911 Emergency Dispatchers to handle urgent calls, confirm incident details, and coordinate responders. The role requires calm communication, precise information gathering, and the ability to manage multiple systems in high-pressure situations.

Candidates should have a high school diploma or GED, strong typing, listening, and clear speech skills, plus basic computer proficiency and organizational abilities.