24/7 Emergency Dispatcher — Calm, Critical-Response Operator

County Emergency Communications; Bennett (CO); On-site; USD 42,000 - 63,000; Full time

Job summary

County Emergency Communications in Bennett, Colorado seeks 911 Emergency Dispatchers to connect callers with police, fire, or EMS. You may receive emergency and nonemergency calls, confirm locations, and coordinate resources according to agency procedures.

The role requires calm communication, attention to detail, and the ability to manage multiple systems. A high school diploma or GED is commonly required, with testing and certifications determined by the hiring agency.

Qualifications

• High school diploma or GED commonly required.
• Some agencies recruit entry-level applicants.
• Others require prior emergency communications experience or current certifications.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area
• Confirm addresses, callback numbers, incident details, and immediate safety concerns
• Assess call priority using approved questions and agency procedures
• Enter incident information into computer-aided dispatch systems
• Dispatch appropriate responders when assigned to radio operations
• Monitor radio traffic and update responding personnel as circumstances change
• Provide approved caller instructions within training limits
• Maintain accurate records and protect confidential information

Skills

Accurate typing

Active listening

Clear speech

Computer proficiency

Information organization underPressure

Education

High school diploma or GED

Job description

County Emergency Communications in Bennett, Colorado seeks 911 Emergency Dispatchers to connect callers with police, fire, or EMS. You may receive emergency and nonemergency calls, confirm locations, and coordinate resources according to agency procedures.

The role requires calm communication, attention to detail, and the ability to manage multiple systems. A high school diploma or GED is commonly required, with testing and certifications determined by the hiring agency.