Public Records Field Investigator

Informdata Llc; Georgia; On-site; USD 42,000 - 60,000; Full time

Job summary

InformData is seeking a Criminal Field Researcher to research public records and determine criminal and civil histories for applicants. You will validate identities and provide reliable background checks to help clients make informed decisions and maintain community safety.

Join a team focused on excellence, accuracy, and timely delivery while navigating court systems and public record indexes to retrieve pertinent information and document results in our proprietary systems.

Qualifications

• Must pass a comprehensive background check.
• Proficient in MS Word, Excel, Outlook and PowerPoint.
• Type at least 35 words per minute.
• Demonstrate excellent written, verbal, and presentation communication skills.
• Daily access to reliable transportation, a computer, and high-speed internet.
• Ability to work overtime with prior notice.
• Thrive in a collaborative team environment.

Responsibilities

• Build and maintain positive working relationships with court personnel and members of the public.
• Perform research using public records indexes to retrieve relevant information.
• Enter results into proprietary systems, marking them as “clear” (no information found) or recording information found in the court's primary index according to client instructions.
• Proactively communicate with the Supervisor regarding court holidays, closures, or delays.
• Provide timely updates to the Supervisor on any issues that could impact business operations or customer commitments.
• Notify the Supervisor about courthouse structure updates, changes in processes, or fee adjustments.
• Serve as a back-up for other Field Researchers within the designated area as needed.
• Adhere to InformData’s Quality and Turnaround Time (TAT) standards.
• Report any quality concerns or trending issues to the Supervisor promptly.
• Support the ordering and completion of court copy requests.
• Conduct searches in surrounding areas or through online research when assigned.

Skills

MS Word

Excel

Outlook

PowerPoint

Education

High School diploma or equivalent

Tools

MS Office Suite

Job description

InformData is seeking a Criminal Field Researcher to research public records and determine criminal and civil histories for applicants. You will validate identities and provide reliable background checks to help clients make informed decisions and maintain community safety.

Join a team focused on excellence, accuracy, and timely delivery while navigating court systems and public record indexes to retrieve pertinent information and document results in our proprietary systems.