Public Library Solutions Account Manager – West Coast

Clarivate; Austin (TX); On-site; USD 84,000 - 105,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

401k with match

Life insurance

Long-term disability

Paid time off

Job summary

Clarivate is seeking an Account Manager for the Public Library Software Group – Innovative Team. You will serve libraries on the West Coast, build trusted relationships, and help unlock Polaris, Sierra, and Vega LX to drive adoption and success.

Join a fast-paced environment focused on empowering libraries through technology, with opportunities to collaborate across teams and deliver value to communities.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 5+ years of direct field sales experience.
• 5+ years of experience managing external client relationships.

Responsibilities

• Establish and maintain regular communication with clients via phone calls and onsite visits.
• Ensure knowledge of client’s product mix and how the solution is used by the client.
• Create and execute account plans which include financial objectives for strategic accounts.
• Inform clients about Innovative events, products and service offerings that would benefit the client.
• Create consulting services opportunities and engage Innovative resources to achieve the customers’ goals.
• Create call/visit reports to document findings and to communicate internally.

Skills

5+ years field sales

5+ years client relationships

Emotional Intelligence

Education

Bachelor’s degree or equivalent work experience

Job description

Clarivate is seeking an Account Manager for the Public Library Software Group – Innovative Team. You will serve libraries on the West Coast, build trusted relationships, and help unlock Polaris, Sierra, and Vega LX to drive adoption and success.

Join a fast-paced environment focused on empowering libraries through technology, with opportunities to collaborate across teams and deliver value to communities.