Public Library Solutions Account Manager

Clarivate; Chandler (AZ); On-site; USD 84,000 - 105,000; Full time

Job summary

Clarivate is seeking an Account Manager for its Public Library Software Group to serve libraries across the West Coast, fostering strong relationships and driving adoption of Polaris, Sierra, and Vega LX.

The role emphasizes client success, solution knowledge, and cross-functional collaboration in a fast-paced environment, with travel up to 50% and a focus on expanding product usage.

Qualifications

• Bachelor’s degree or relevant, equivalent work experience.
• 5 years of direct field sales professional work experience.
• 5 years of experience managing external client relationships.

Responsibilities

• Establish and maintain a system of regular communication with clients to include phone calls and onsite visits
• Ensure knowledge of client’s product mix and how the solution is used by the client
• Create and execute account plans which include financial objectives for strategic accounts
• Ensure clients are aware of Innovative events, products and service offerings that would benefit the client
• Create consulting services opportunities and engaging other Innovative resources to achieve the customers’ goals
• Create call/visit reports to document findings and to communicate internally

Skills

Field sales

Account management

Relationship building

Education

Bachelor’s degree or relevant, equivalent work experience

Job description

Clarivate is seeking an Account Manager for its Public Library Software Group to serve libraries across the West Coast, fostering strong relationships and driving adoption of Polaris, Sierra, and Vega LX.

The role emphasizes client success, solution knowledge, and cross-functional collaboration in a fast-paced environment, with travel up to 50% and a focus on expanding product usage.