Strategic Library Tech Account Manager

Clarivate Analytics US LLC; Austin (TX); On-site; USD 84,000 - 105,000; Full time

Job summary

Clarivate Analytics US LLC is seeking an Account Manager for our Public Library Software Group to partner with libraries across the West Coast, building trusted relationships and expanding adoption of Polaris, Sierra, and Vega LX.

In this role you will establish regular client communication, develop account plans with financial objectives, and coordinate resources to help libraries achieve their goals. Travel up to 50% may be required to visit sites and conduct on-site demonstrations.

Qualifications

• Bachelor's degree or relevant, equivalent work experience.
• 5 years of direct field sales experience.
• 5 years of experience managing external client relationships.

Responsibilities

• Establish and maintain regular communication with clients through calls and onsite visits.
• Ensure knowledge of client's product mix and how the solution is used.
• Create and execute account plans with financial objectives for strategic accounts.
• Keep clients informed about Innovative events, products and services that benefit them.
• Create consulting opportunities and engage other Innovative resources.
• Create call/visit reports to document findings and share internally.

Skills

Field sales

External client relations

Adaptability & teamwork

Emotional intelligence

Education

Bachelor's degree or relevant

5 years field sales experience

5 years managing external client relationships

Job description

Clarivate Analytics US LLC is seeking an Account Manager for our Public Library Software Group to partner with libraries across the West Coast, building trusted relationships and expanding adoption of Polaris, Sierra, and Vega LX.

In this role you will establish regular client communication, develop account plans with financial objectives, and coordinate resources to help libraries achieve their goals. Travel up to 50% may be required to visit sites and conduct on-site demonstrations.