Public Health Office Clerk: Patient Services & Registration

Sevier, County of (TN); Sevierville (TN); On-site; USD 32,000 - 52,000; Full time

Job summary

Sevier County in Tennessee is seeking an entry-level Health Office Clerk to perform a range of front-desk and clerical duties within a county health department. Responsibilities include patient registration, scheduling, data entry, and basic public relations.

The role may involve insurance eligibility checks, fee collection, and coordination with programs such as Immunization, STI, HIV, TB, and Children’s Services. Strong customer service and accuracy are essential.

Qualifications

• Education and experience: high school graduate and two years of full-time customer service/clerical work.
• Substitution rules: college coursework can substitute for experience on a year-for-year basis.
• Performs entry-level office duties with potential specialization in program areas like Immunization, STI, HIV, or Tuberculosis.

Responsibilities

• Register patients and schedule client appointments.
• Process payments; reconcile cash drawer and deposits.
• Determine client eligibility for services and record-keeping.
• Enter and maintain client data in health department MIS systems.

Skills

Customer service

Data entry

Cash handling

Insurance eligibility determination

Interpersonal communication

Time management

Public relations

Education

High school diploma or equivalent

Tools

EMR systems

PTBMIS

Job description

Sevier County in Tennessee is seeking an entry-level Health Office Clerk to perform a range of front-desk and clerical duties within a county health department. Responsibilities include patient registration, scheduling, data entry, and basic public relations.

The role may involve insurance eligibility checks, fee collection, and coordination with programs such as Immunization, STI, HIV, TB, and Children’s Services. Strong customer service and accuracy are essential.