Public Health Office Assistant Hardeman County

EITACIES Inc.; Nashville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

EITACIES Inc. is seeking a Public Health Office Assistant in Camden, TN (Hardeman County). This onsite role supports patient registration, insurance verification, and Vital Records processing to ensure smooth clinic operations.

The position requires high school completion and 2 years of customer service or clerical experience. Candidates should be able to work Monday through Friday, 8:00 AM to 4:30 PM, on-site.

Qualifications

• High school diploma or equivalent.
• Minimum 2 years of full-time customer service or clerical/office experience.

Responsibilities

• Endorse all health department services for which patients may be eligible.
• Maintain a supportive team environment to help achieve goals.
• Register patients promptly to ensure clinic flow.
• Obtain and verify insurance information.
• Check immunization status and update contact information in systems.
• Verify information across multiple systems to prevent duplicates.
• Refer to CHS policies to ensure accurate processes.
• Provide Vital Records services per policy and directives.
• Review birth and death certificate requests and issue receipts.
• Maintain cash box security and segregate duties.
• Scan and index documents into the electronic system within 48 hours.
• Schedule appointments according to CHS Booking Guidelines.

Skills

Accuracy

Analytical skills

Appointment setting

Education

High school diploma

2 years customer service/clerical experience

Job description

Public Health Office Assistant

Location: Camden, TN 38320 Hardeman County

Work Location: Onsite

Schedule: Monday - Friday, 8:00 AM to 4:30 PM

Duties & Responsibilities

• Endorse all health department services for which each patient may be eligible.
• Help achieve goals by maintaining a supportive team environment.
• Properly register patients in a timely manner to ensure clinic flow.
• Obtain and verify insurance information.
• Check immunization status and update contact information in applicable systems.
• Work across multiple systems to verify correct information and help eliminate duplicate records.
• Refer to guidelines, manuals, and CHS policies/SOP to ensure accurate processes are followed.
• Provide Vital Records services according to policy, procedure, and directives.
• Review birth and death certificate requests and appropriately print, document, and receipt each certificate issued.
• Maintain 100% security of the cash box by adhering to segregation of duties procedures and notify leadership when problems arise.
• Accurately scan and index all required documents into the electronic system within 48 hours.
• Appropriately schedule appointments according to CHS Booking Guidelines.

Education & Experience

• Education equivalent to graduation from a standard high school.
• Experience equivalent to two years of full-time customer service delivery and/or clerical/office work.

Education/Experience Substitution

• Qualifying full-time customer service delivery and/or clerical/office support work may substitute for the required education on a year-for-year basis.
• Coursework from an accredited college or university may substitute for the required experience on a year-for-year basis, up to a maximum of two years.

Desired Skills

• Accuracy
• Analytical skills
• Appointment setting

This is an onsite position in Camden, TN. Candidates should be available to work Monday through Friday, 8:00 AM to 4:30 PM.