Public Health Office Assistant Benton County

EITACIES Inc.; Nashville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Public Health Office Assistant in Bolivar, TN, onsite, Monday–Friday with standard clinic hours, supports patient intake, enrollment, and records processing. You will register patients, verify insurance, update immunization data, and manage multiple health systems to prevent duplicates.

Qualifications include a high school diploma or equivalent and about two years of customer service or clerical experience; substitution options apply.

Qualifications

• Education equivalent to graduation from a standard high school.
• Two years of full-time customer service delivery and/or clerical/office work experience.

Responsibilities

• Endorse all health department services for which each patient may be eligible.
• Help achieve goals by maintaining a supportive team environment.
• Properly register patients in a timely manner to ensure clinic flow.
• Obtain and verify insurance information.
• Check immunization status and update patient contact information in applicable systems.
• Toggle between multiple systems to verify correct information and eliminate duplicate records.
• Refer to guidelines, manuals, and CHS policies/SOP to ensure accurate processes are followed.
• Provide Vital Records services according to policy, procedure, and directives.
• Review birth and death certificate requests and appropriately print, document, and receipt each certificate issued.
• Maintain 100% security of the cash box by adhering to segregation of duties procedures and notify leadership when problems arise.
• Accurately scan and index all required documents into the electronic system within 48 hours.
• Appropriately schedule appointments according to CHS Booking Guidelines.

Skills

Customer service

Clerical work

Education

High school diploma

Job description

Public Health Office Assistant

Location: Bolivar, TN 38008

Work Location: Onsite

Schedule: Monday-Friday, 8:00 AM to 4:30 PM

Duties & Responsibilities

• Endorse all health department services for which each patient may be eligible.
• Help achieve goals by maintaining a supportive team environment.
• Properly register patients in a timely manner to ensure clinic flow.
• Obtain and verify insurance information.
• Check immunization status and update patient contact information in applicable systems.
• Toggle between multiple systems to verify correct information and eliminate duplicate records.
• Refer to guidelines, manuals, and CHS policies/SOP to ensure accurate processes are followed.
• Provide Vital Records services according to policy, procedure, and directives.
• Review birth and death certificate requests and appropriately print, document, and receipt each certificate issued.
• Maintain 100% security of the cash box by adhering to segregation of duties procedures and notify leadership when problems arise.
• Accurately scan and index all required documents into the electronic system within 48 hours.
• Appropriately schedule appointments according to CHS Booking Guidelines.

Education & Experience

• Education equivalent to graduation from a standard high school.
• Experience equivalent to two years of full-time customer service delivery and/or clerical/office work.

Education/Experience Substitution

• Qualifying full-time customer service delivery and/or clerical/office support work may substitute for the required education on a year-for-year basis.
• Coursework from an accredited college or university may substitute for the required experience on a year-for-year basis, up to a maximum of two years.

Preferred Skills

• Ability to work independently
• Accuracy and attention to detail
• Clinic experience

Candidates should be comfortable working onsite Monday through Friday in Bolivar, TN.