Public Health Office Assistant Benton County

Eitacies Inc; Nashville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Eitacies Inc is seeking a Public Health Office Assistant to support clinic operations in Bolivar, TN. This on-site role runs Monday to Friday, 8:00 AM to 4:30 PM, and involves registering patients, verifying insurance, and maintaining vaccine records across multiple systems.

The candidate should have a high school diploma or equivalent and 2 years of customer service/clerical experience, with strong accuracy and the ability to work independently in a fast-paced public health setting.

Qualifications

• High school diploma or equivalent required.
• At least 2 years of full-time customer service delivery or clerical/office work experience.

Responsibilities

• Endorse all health department services for which each patient may be eligible.
• Help achieve goals by maintaining a supportive team environment.
• Properly register patients in a timely manner to ensure clinic flow.
• Obtain and verify insurance information.
• Check immunization status and update patient contact information in applicable systems.
• Toggle between multiple systems to verify correct information and eliminate duplicate records.
• Refer to guidelines, manuals, and CHS policies/SOP to ensure accurate processes are followed.
• Provide Vital Records services according to policy, procedure, and directives.
• Review birth and death certificate requests and appropriately print, document, and receipt each certificate issued.
• Maintain 100% security of the cash box by adhering to segregation of duties procedures and notify leadership when problems arise.
• Accurately scan and index all required documents into the electronic system within 48 hours.
• Appropriately schedule appointments according to CHS Booking Guidelines.

Skills

Attention to detail

Independent work

Clinic experience

Education

High school diploma or equivalent

Job description

Public Health Office Assistant Location: Bolivar, TN 38008 Work Location: Onsite Schedule: Monday-Friday, 8:00 AM to 4:30 PM

Duties & Responsibilities

Endorse all health department services for which each patient may be eligible.

Help achieve goals by maintaining a supportive team environment.

Properly register patients in a timely manner to ensure clinic flow.

Obtain and verify insurance information.

Check immunization status and update patient contact information in applicable systems.

Toggle between multiple systems to verify correct information and eliminate duplicate records.

Refer to guidelines, manuals, and CHS policies/SOP to ensure accurate processes are followed.

Provide Vital Records services according to policy, procedure, and directives.

Review birth and death certificate requests and appropriately print, document, and receipt each certificate issued.

Maintain 100% security of the cash box by adhering to segregation of duties procedures and notify leadership when problems arise.

Accurately scan and index all required documents into the electronic system within 48 hours.

Appropriately schedule appointments according to CHS Booking Guidelines.

Education & Experience

Education equivalent to graduation from a standard high school.

Experience equivalent to two years of full-time customer service delivery and/or clerical/office work.

Education/Experience Substitution

Qualifying full-time customer service delivery and/or clerical/office support work may substitute for the required education on a year-for-year basis.

Coursework from an accredited college or university may substitute for the required experience on a year-for-year basis, up to a maximum of two years.

Preferred Skills

Ability to work independently

Accuracy and attention to detail

Clinic experience

Candidates should be comfortable working onsite Monday through Friday in Bolivar, TN.