Public Health Office Clerk: Customer Care, Records & Scheduling

Spectraforce Technologies; Camden (TN); On-site; USD 28,000 - 34,000; Full time

Job summary

Spectraforce Technologies is seeking a Public Health Office Assistant in Camden, Tennessee. The 11‑month assignment requires front‑line administrative support in a medical office/clinic setting, handling patient check-ins, records, and insurance verification while maintaining clinic flow.

The role emphasizes accuracy, confidentiality, and dependable teamwork within the county health department, with standard business hours and duties that align with CHS policies and SOPs.

Qualifications

• Education equivalent to graduation from a standard high school and experience equivalent to two years of full‑time customer service delivery and/or clerical/office work.
• Qualifying full‑time customer service delivery and/or clerical/office support work may substitute for the required education on a year‑for‑year basis.
• Course work credit from an accredited college or university may substitute for the required experience on a year‑for‑year basis to a maximum of two years.

Responsibilities

• Under general supervision, performs county health department office work, in a medical office/clinic setting, of average difficulty; and performs administrative related work as required.
• Endorse all health department services for which each patient may be eligible.
• Help achieve goals by maintaining a supportive team environment.
• Properly register patients upon their arrival to the department in a timely manner to ensure clinic flow by obtaining and verifying insurance information, checking immunization status, updating contact information in applicable systems, incorporating the process to eliminate duplicates, and successfully toggling between multiple systems to verify correct information.
• Provide Vital Records services according to policy, procedure, and directives. Review birth and death certificate requests within a timely manner and appropriately print, document, and receipt each certificate issued.
• Maintain 100% security of the cash box by adhering to segregation of duties procedures and notify leadership when problems arise.
• Accurately scan and index all required documents into the electronic system within 48 hours.
• Appropriately schedule appointments according to CHS Booking Guidelines.

Education

High School Diploma or equivalent

Job description

Spectraforce Technologies is seeking a Public Health Office Assistant in Camden, Tennessee. The 11‑month assignment requires front‑line administrative support in a medical office/clinic setting, handling patient check-ins, records, and insurance verification while maintaining clinic flow.

The role emphasizes accuracy, confidentiality, and dependable teamwork within the county health department, with standard business hours and duties that align with CHS policies and SOPs.