Public Health Office Assistant

nLeague; Franklin (TN); Sur place; USD 21 000 - 26 000; Plein temps

Résumé du poste

Nleague Services Inc. seeks a Dental Public Health Office Assistant for the Tennessee Department of Health in Franklin, TN.

This on-site, full-time contract role supports a health department dental clinic by handling patient registration, scheduling, check-in/out, and basic clerical tasks. Key duties include collecting demographics, updating records, processing referrals, inputting data into management information systems, and coordinating with insurers for prior authorization while maintaining

Qualifications

• High School Diploma or equivalent and two years of full-time customer service or clerical/office work.
• Requires a current driver's license and Tennessee Bureau of Investigation background check.
• Education can substitute for experience: up to two years with college coursework (45 quarter hours per year).

Responsabilités

• Schedule and manage patient appointments

Connaissances

Customer service

Clerical work

Scheduling

Data entry

Attention to detail

Formation

High School Diploma or equivalent

Outils

Management information systems

Multiple software systems

Microsoft Office

Description du poste

Job ID: 66519

Position: Public Health Office Assistant

Client: TN DOH

Location: 1324 West Main St Franklin, Tennessee 37064

Duration: 9+ Months

Shift: 08:00 AM to 04:30 PM (Onsite)

Job Overview

• The Division of Community Health Services (CHS) is seeking a Dental Public Health Office Assistant. CHS provides public health, primary care, and dental services in local health departments throughout the state.
• The Dental Public Health Office Assistant performs clerical tasks in the health department dental clinic(s).
• These tasks include patient registration, scheduling, patient check-in and check-out, patient reminder and follow-up calls, referral coordination and other duties as assigned.
• Applicants should be customer focused, self-motivated, team oriented, and willing to travel as needed, throughout the region.

Key Responsibilities

• Schedule and manage patient appointments
• Inform patients of any visit requirements
• Collect and update client demographic information for registration purposes
• Review documentation to determine eligibility for federal and state programs
• Input data into the health department management information systems
• Interact with multiple computer software systems to input/receive information
• Process the cash drawer and balance to ensure fiscal responsibility
• Inform clients of their rights and responsibilities for participation in programs
• Obtain prior authorization per guidance, before releasing medical information
• Assist in obtaining prior authorization from insurers through the gathering and submission of documentation before services are rendered, as applicable
• Compile appropriate forms for services requested to ensure efficient clinic flow
• Scanning and Indexing records into the electronic dental record
• Maintain a positive, constructive, and cooperative work environment

Minimum Education And Experience Requirements

• High School Diploma or equivalent and experience equivalent to two years of full-time customer service delivery and/or clerical/office work.
• This position requires a current driver's license and Tennessee Bureau of Investigation background check.
• Substitution of Education for Experience: Course work credit received from an accredited college or university may substitute for the required experience on a year-for-year basis to a maximum of two years (e.g., 45 quarter hours may substitute for one year of the required experience).

Preferred Qualifications

• Prefer candidate to have active TN RDA license to allow for assisting chairside during emergencies or staffing shortages, in addition to possessing dental front office experience including understanding of dental terminology for accurate scheduling and insurance coding.

Details

• This is a contract position with the State that is funded through FY2031.

Position is full-time, M-F 8:00-4:30 PM