Public Health Data Analyst I — NHSN Support & Growth Path

Goldbelt, Inc.; United States; Remote; USD 100,000 - 108,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Professional development opportunities

Job summary

Goldbelt Professional Services is seeking a Public Health Analyst I to perform data management and help desk activities for the DHQP (Vaccine) Surveillance Branch. You will handle Level 1/2 support, assist facilities with NHSN enrollment, and maintain user documentation.

Minimal qualifications include 1–2 years in public health or related fields and the ability to obtain CDC Public Trust clearance; preferred is a Master's in Public Health and 3–5 years' experience. Salary range $100,000–$108,000.

Qualifications

• Mid- to senior-level Data Management Support to provide Level 1 (Facilities Enrollment) help desk support for an average of 200 email help desk tickets per workday; provide technical support.
• Assist users in acquiring digital credentials via SAMS.
• Enroll facilities in NHSN as needed.
• Triage Level 2 support to appropriate SMEs.
• Migrate the current email system of managing tickets.
• Create and manage up-to-date user support documentation for internal (team) and external (NHSN users and partners) audiences.
• Maintain electronic files, e.g., for NHSN Agreement to Participate and Consent documents.
• Handle inquiries from existing and prospective NHSN Dialysis Event module users, provide information to facilities to enable enrollment with NHSN, and provide user support regarding procedures for correctly applying CDC COVID-19 and HAI definitions and criteria and data entry.
• Provide Level 2 (Triaging) help desk support (Infection Preventionists / Epidemiologists) to address NHSN protocol issues.
• Conduct technical assistance for users reporting data into the National Healthcare Safety Network (NHSN).
• Identify and create necessary NHSN modules/manual updates resulting from technological advancements, infection/disease trends, changing or broadening IP/nursing responsibilities, or yearly updates of system components.
• Submit system change requests, perform application testing, manage data collection forms, and identify system defects.
• Participate during CDC response activities and training exercises under direction of the DHQP Team Lead; duties include staffing the EOC desk to help support CDC's mission.

Responsibilities

• Mid- to senior-level Data Management Support to provide Level 1 (Facilities Enrollment) help desk support for an average of 200 email help desk tickets per workday; provide technical support.
• Assist users in acquiring digital credentials via SAMS.
• Enroll facilities in NHSN as needed.
• Triage Level 2 support to appropriate SMEs.
• Migrate the current email system of managing tickets.
• Create and manage up-to-date user support documentation for internal (team) and external (NHSN users and partners) audiences.
• Maintain electronic files, e.g., for NHSN Agreement to Participate and Consent documents.
• Handle inquiries from existing and prospective NHSN Dialysis Event module users, provide information to facilities to enable enrollment with NHSN, and provide user support regarding procedures for correctly applying CDC COVID-19 and HAI definitions and criteria and data entry.
• Provide Level 2 (Triaging) help desk support (Infection Preventionists / Epidemiologists) to address NHSN protocol issues.
• Conduct technical assistance for users reporting data into the National Healthcare Safety Network (NHSN).
• Identify and create necessary NHSN modules/manual updates resulting from technological advancements, infection/disease trends, changing or broadening IP/nursing responsibilities, or yearly updates of system components.
• Submit system change requests, perform application testing, manage data collection forms, and identify system defects.
• Participate during CDC response activities and training exercises under direction of the DHQP Team Lead; duties include staffing the EOC desk to help support CDC's mission.

Skills

Data management support

Help desk support

NHSN knowledge

CDC policy understanding

Documentation

Education

Master's degree in Public Health / Health Administration / related field

Job description

Goldbelt Professional Services is seeking a Public Health Analyst I to perform data management and help desk activities for the DHQP (Vaccine) Surveillance Branch. You will handle Level 1/2 support, assist facilities with NHSN enrollment, and maintain user documentation.

Minimal qualifications include 1–2 years in public health or related fields and the ability to obtain CDC Public Trust clearance; preferred is a Master's in Public Health and 3–5 years' experience. Salary range $100,000–$108,000.