Public Health Analyst I (Vaccines)

Goldbelt Professional Services LLC; Boise (ID); Presencial; USD 100.000 - 108.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

401(k) with company matching

Paid time off

Professional development opportunities

Descripción de la vacante

Goldbelt Professional Services LLC is seeking a Public Health Analyst I to perform data management and help desk tasks for NHSN-related duties within the DHQP (Vaccine) Surveillance Branch.

You will support Level 1 and Level 2 help desk activities, assist with NHSN enrollment, document processes, and contribute to CDC response efforts, with a focus on infection prevention and health surveillance.

Formación

• 1-2 years of experience in program analysis, public health or related field.
• Ability to obtain CDC Public Trust Clearance.
• Preferred: Master's in Public Health or related field.

Responsabilidades

• Provide Level 1 help desk support for NHSN-related inquiries.
• Triages Level 2 issues to subject matter experts.
• Migrate email ticket management and create support docs.
• Assist NHSN facilities enrollment and data entry procedures.
• Support CDC response activities and training exercises as needed.
• Maintain electronic files and up-to-date NHSN documentation.
• Provide user support on CDC COVID-19 and HAI definitions and criteria.
• Identify updates to NHSN modules as technology and policy evolve.

Conocimientos

Data management

Help desk support

Public health analysis

CDC/NHSN knowledge

Technical documentation

Educación

Master's degree in Public Health

Herramientas

SAMS

NHSN

CDC protocols

Descripción del empleo

Overview

Goldbelt Professional Services specializes in providing expert resources for Public Health missions including scientific, technical, and administrative support from junior staff to high-level subject matter experts. Research and data driven, Goldbelt Professional Services' experts create solutions customized to the client's needs.

Summary:

Goldbelt Professional Services is seeking a Public Health Analyst I to carry out a broad array of data management and help desk activities for DHQP (Vaccine) Surveillance Branch.

Responsibilities

• Mid- to senior-level Data Management Support to provide Level 1 (Facilities Enrollment) help desk support for an average of 200 email help desk tickets per workday; provide technical support.
• Assist users in acquiring digital credentials via SAMS.
• Enroll facilities in NHSN as needed.
• Triage Level 2 support to appropriate SMEs.
• Migrate the current email system of managing tickets.
• Create and manage up-to-date user support documentation for internal (team) and external (NHSN users and partners) audiences.
• Maintain electronic files, e.g., for NHSN Agreement to Participate and Consent documents.
• Handle inquiries from existing and prospective NHSN Dialysis Event module users, provide information to facilities to enable enrollment with NHSN, and provide user support regarding procedures for correctly applying CDC COVID-19 and HAI definitions and criteria and data entry.
• Provide Level 2 (Triaging) help desk support (Infection Preventionists / Epidemiologists) to address NHSN protocol issues.
• Conduct technical assistance for users reporting data into the National Healthcare Safety Network (NHSN).
• Identify and create necessary NHSN modules/manual updates resulting from technological advancements, infection/disease trends, changing or broadening IP/nursing responsibilities, or yearly updates of system components.
• Submit system change requests, perform application testing, manage data collection forms, and identify system defects.
• Participate during CDC response activities and training exercises under direction of the DHQP Team Lead; duties include staffing the EOC desk to help support CDC's mission.

Qualifications

Necessary Skills and Knowledge:

• Mid- to senior-level Data Management Support to provide Level 1 (Facilities Enrollment) help desk support for an average of 200 email help desk tickets per workday; provide technical support.
• Assist users in acquiring digital credentials via SAMS.
• Enroll facilities in NHSN as needed.
• Triage Level 2 support to appropriate SMEs.
• Migrate the current email system of managing tickets.
• Create and manage up-to-date user support documentation for internal (team) and external (NHSN users and partners) audiences.
• Maintain electronic files, e.g., for NHSN Agreement to Participate and Consent documents.
• Handle inquiries from existing and prospective NHSN Dialysis Event module users, provide information to facilities to enable enrollment with NHSN, and provide user support regarding procedures for correctly applying CDC COVID-19 and HAI definitions and criteria and data entry.
• Provide Level 2 (Triaging) help desk support (Infection Preventionists / Epidemiologists) to address NHSN protocol issues.
• Conduct technical assistance for users reporting data into the National Healthcare Safety Network (NHSN).
• Identify and create necessary NHSN modules/manual updates resulting from technological advancements, infection/disease trends, changing or broadening IP/nursing responsibilities, or yearly updates of system components.
• Submit system change requests, perform application testing, manage data collection forms, and identify system defects.
• Participate during CDC response activities and training exercises under direction of the DHQP Team Lead; duties include staffing the EOC desk to help support CDC's mission.

Minimum Qualifications:

• 1-2 years of relevant experience in program analysis, public health, healthcare, research, or a related field.
• Previous experience working with the government procedures and guidelines.
• Ability to obtain and maintain CDC Public Trust Clearance.

Preferred Qualifications:

• Master's degree in Public Health, Health Administration, Communications, or a related field.
• 3-5 years of relevant experience in program analysis, public health, healthcare, research, or a related field.
• Prior experience working with the CDC is highly desired to understand the culture and environment.

Pay and Benefits

The salary range for this position is $100,000 to $108,000 annually.

At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.