Public Health Complaint & Incident Intake Coordinator

State of Indiana; Indianapolis (IN); Presencial; USD 31.000 - 38.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical plan options (3 plans incl. RX

Wellness Rewards Program

Health Savings Account

Deferred compensation 457(b)

Pension plan options

Paid leave program

Public holidays & leave

Education Reimbursement Program

Group life insurance

Employee assistance program

LinkedIn Learning access

Free Parking

Descripción de la vacante

The State of Indiana seeks a detail-oriented in-office candidate to receive complaints, assess data for completeness, and triage it for investigation across commission survey areas. The role initiates the complaint survey process and supports program operations in a structured office environment.

Compensation starts at $34,216.00, with comprehensive benefits and leave programs. This position emphasizes accuracy, collaboration, and effective communication within a public service context.

Formación

• General knowledge of the program area.
• Basic knowledge of the rules and regulations pertaining to the assigned program area and its effects on other agency operations.
• Ability to gather and compile program materials.
• Ability to communicate effectively.
• Ability to operate effectively in a group decision-making process.
• Tact in dealing with other agency personnel and the public.
• Basic knowledge of accounting principles.
• A Degree Is Not Required.

Responsabilidades

• Compile information relative to the assigned program area.
• Coordinate correspondence for information requests.
• Organize and maintain current and historical files related to the program.
• Organize program reports, applications, and maintain consultative services.
• Maintain and organize program assets.
• Prepare all program related training materials.

Conocimientos

General program knowledge

Rules & regulations knowledge

Information gathering

Effective communication

Group decision making

Interpersonal tact

Accounting basics

Descripción del empleo

The State of Indiana seeks a detail-oriented in-office candidate to receive complaints, assess data for completeness, and triage it for investigation across commission survey areas. The role initiates the complaint survey process and supports program operations in a structured office environment.

Compensation starts at $34,216.00, with comprehensive benefits and leave programs. This position emphasizes accuracy, collaboration, and effective communication within a public service context.