Acute and Continuing Care Surveyor

State-of-Indiana; Merrillville (IN); On-site; USD 61,000 - 74,000; Full time

Benefits offered by this job

Health plans

Wellness rewards

Pension plans

Education Reimbursement

Paid time off

LinkedIn Learning access

Free Parking

Job summary

The State of Indiana is seeking a Nurse Surveyor to assess hospitals, ambulatory surgery centers, abortion clinics, and other licensed facilities. The role includes triaging complaints, conducting surveys, and ensuring compliance with state and CMS rules.

Travel to the northwest region is required with occasional statewide travel. Salary starts at 67,314 USD and may be commensurate with education and experience.

Qualifications

• Nursing degree required (Assoc. or Baccalaureate).
• RN with licensure and knowledge of state licensure and federal certification requirements preferred.
• Experience with survey and investigative procedures.
• Ability to identify health and safety conditions and to document findings.

Responsibilities

• Conduct on-site surveys using state and federal protocols to identify deficiencies and determine non-compliance.
• Investigate complaints within required timeframes and triage accordingly.
• Maintain confidentiality of all complainants and investigation schedules.
• Prepare written summaries of investigations and organize survey packets.
• Prepare for and testify in legal proceedings and assist in staff training.
• Travel frequently within the northwest region and occasionally to other areas.

Skills

Nursing knowledge

State licensure knowledge

Federal certification knowledge

Survey & investigation procedures

Data entry / computer skills

Flexibility in hours

Professionalism

Public health commitment

RN experience preferred

Education

Associate or Bachelor’s degree in Nursing

Tools

Computer skills

Job description

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Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Indiana Department of Health (IDOH):

The Indiana Department of Health’s mission is to promote, protect, and improve the health and safety of all Hoosiers so that they can reach their optimal health regardless of where they live, learn, work, or play.

Role Overview:

This position serves as a nurse surveyor for hospitals, ambulatory surgery centers, abortion clinics, birthing centers, and other assigned health care entities licensed and/or certified by ISDH to determine compliance with state and/or federal rules and/or regulations. This position also reviews, triages, assigns, closes complaint investigation. This position assists field surveyor in assuring complaints are investigated timely in accordance with division/CMS policy.

Applicant must be able to travel the northwest part of state with occasional travel to other regions of state. Will survey in a variety of acute care settings, primarily hospitals and ambulatory surgery centers. Must be a self-starter.

The salary for this position traditionally starts at$67,314.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.

A Day in the Life:

The essential functions of this role are as follows:

• Conduct on-site surveys using federal and state protocols and procedures to identify deficient practices and determine appropriate level of non-compliance in the provision of healthcare and related services. Communicate observations and findings ensure adherence with survey protocols and maintain the integrity of the survey.
• Conduct on-site investigations of complaints within the required timeframes using federal and state protocols and procedures.
• Maintain confidentiality of complainants, consumers who are the subject of the complaint, and the complaint survey schedules.
• Complete a written summary of the investigation of each allegation in the complaint.
• Organize and submit survey packets according to division policies.
• Prepare for and testify in legal proceedings.
• May assist in staff training.
• Essential functions of this position require travel on most workdays to inspect, audit, examine, survey, or investigate clients, customers, or other regulated entities and write reports at those sites or employee’s home. Employee reports to the agency’s office for occasional meetings or events. Number and timing of work hours may vary daily or weekly to accommodate operational needs and staffing concerns at the client’s or customer’s worksite, minimize expenditures for repeated visits to complete the work, and allocate resources to complete assigned work effectively.

This position is exempt from overtime compensation for additional work hours which may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary.

The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

What You'll Need for Success:

Individuals in this role should minimally be able to articulate or demonstrate the following:

• Specialized knowledge of principles of nursing practice and standards of care.
• Specialized knowledge of state licensure and federal certification requirements.
• Knowledge of survey and investigative procedures and the ability to conduct surveys, inspections, interviews, observations, and investigations.
• Ability to identify potential adverse health and safety conditions.
• Ability to utilize computer equipment and software to enter, retrieve and manipulate data.
• Ability to work before and after normal work hours, including weekends and holidays.
• Ability to be professional and maintain composure under stressful situations.
• Commitment to the public health mission of protecting the health, safety, rights, privacy, and well-being of residents in long term care facilities.
• Experience as a Registered Nurse in an Acute or Long-Term Care setting is preferred.

An Associate or Bachelor’s degree in Nursing from an accredited institution is required.

Individuals should have the ability to perform essential functions with or without reasonable accommodation.

You must satisfy the following requirements to continue employment:

• Ability to successfully complete all federally mandated training and testing within the first 12 months of employment.

Supervisory Responsibilities/Direct Reports:

This role may be utilized in a supervisory capacity based on agency needs.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans
• Wellness Rewards Program: Complete wellness activities to earn gift card rewards
• Health savings account, which includes bi-weekly state contribution
• Deferred compensation 457(b)account (similar to401(k) plan) with employer match
• Two (2) fully-funded pension plan options
• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
  • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
  • Up to 15 hours of paid community service leave
• Combined 180 hours of paid vacation, personal, and sick leave time off
• 12 paid holidays, 14 on election years
• Education Reimbursement Program
• Group life insurance
• Employee assistance program that allows for covered behavioral health visits
• Qualified employer for the Public Service Loan Forgiveness Program
• Free Parkingfor most positions
• Free LinkedIn Learningaccess

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at [e-mail] .