Public Health Case Manager

ATC; Indianapolis (IN); On-site; USD 42,000 - 54,000; Full time

Job summary

ATC in Indianapolis, Indiana is seeking a role focused on data collection, entry, education, surveillance support and coordination with local health departments and other healthcare agencies. The role ensures lead-poisoned children are actively managed across the state.

You will support state case managers on non-confirmed cases, track and audit cases, enter results, investigate issues, and participate in quarterly reviews to identify trends and ensure timely actions.

Responsibilities

• Support state case managers on non-confirmed cases.
• Track cases in the state’s case management system.
• Audit non-confirmed cases and suggest follow-ups or closures.
• Enter and monitor lead results reported to IDOH.
• Investigate reporting issues and invalid entries in IDOH systems.
• Participate in quarterly testing report reviews to identify trends.
• Monitor tasks related to case management queues, including document reviews.
• Coordinate with staff to ensure required fields for confirmed cases are complete.

Job description

Role Summary: This role focuses on data collection, entry, education, surveillance support and coordination with local health departments and other healthcare agencies. The role completes many of the day-to-day tasks required in order to ensure local health departments can actively manage cases of lead poisoned children throughout the state.

Key Responsibilities:

1. 1. Support state case managers on non-confirmed cases. Track these cases in the state’s case management system ensuring local health departments are opening, updating, and closing cases as appropriate
2. 2. Audit non-confirmed cases and make suggestions to follow-up on, or close, cases as appropriate
3. 3. Enter and monitor lead results that are reported to the State
4. 4. Investigate reporting issues, invalid results, questionable entries into IDOH systems including CHIRP, LDF, NBS, etc.
5. 5. Participate in quarterly testing report reviews with case managers to identify any trends or issues that they need to address
6. 6. Monitor and address tasks related to case management queues (including document review, approval, and closure)
7. 7. Track required fields for confirmed cases (i.e. case status, home visit, nutritional & developmental assessment, risk assessments) and coordinate with staff if missing or incomplete.
8. 8. Assist, as needed, with providing backup support on required daily processes including system approvals, fax receipt and lead result entry.